Website care plan

From $64/month

 

What would happen to your business if your website went offline? Do you know that maintaining your website is critical to the performance of it?

Your time is valuable, and you need to be spending it running your business – not your website. Our Website Care Plan helps you run your website and, by extension, your business successfully.

Pricing options

What’s in the plan?

our WEBSITE care PLAN COVERS 4 MAIN AREAS:

Updates & Optimisation

WordPress updates

One hour per month of content updates

One hour per month of design tweaks

One hour per month of tech support

Link, grammar and spelling error checks

Theme and Page Builder updates

Plugins updated

Monthly Database and Post Optimisation helping your website load faster

Premium theme and page builder licenses and support

Monthly performance check of your website speed

 

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Monitoring & Protection

Website protection

Daily security scans for malware and vulnerabilities

No entry for Hackers and spam

Real-time monitoring so we can investigate and fix any recurring downtime issues

Backups

Daily website backups

Off-site backup location in a secure cloud-based location

Daily restore points

Monthly Reports

Monthly google analytics report of page views, site traffic details and more

Detailed reports on what’s been done to keep your site updated and secure

SEO Keyword Tracking your rankings of up to 10 keywords

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FAQs

AM I LOCKED INTO A CONTRACT?

Not now, not ever. We are here to support your business and your website. All we will require is seven days written notice to terminate maintenance services and a small admin fee. The admin fee includes you receiving final updates, final backups and a final analytics report.

WHAT'S INCLUDED IN THE CONTENT, DESIGN AND TECH UPDATES?

Nothing is off the table as long as it fits into the allocated time. Please note that requests for new features may result in an additional quote, as most of the time, these tasks take longer.

I ALREADY HAVE A WEBSITE, CAN YOU LOOK AFTER IT FOR ME?

Yes, absolutely. We will require login details of the site and a few other things from you before we take over. We will also like to do a full review of your site before we officially take the reigns. This review is a complimentary service – we’re just happy to have you on board.

WHAT IF I SAY NO TO YOUR PLAN?

If you decide to decline our maintenance plan, you could be risking a lot. Other than just having the peace of mind, there are several technical reasons we recommend you make sure your website is maintained:

  • Your site will not be optimised, leading to poor performance, slow loading times, and low Google SEO rankings.
  • The site’s tools, plugins, themes and WordPress itself will quickly go out of date, which is the leading cause of website hacks.
  • You will have no backups or restore points, so if the site gets hacked or breached, you could lose all your content, pages and Google ranking.
  • You won’t get a monthly report overviewing your site traffic, page views, etc.

You lose our swift assistance with quick updates, tweaks, website issues, etc. Often you’ll have to try getting a hold of your hosting company for help.

HOW DO I CONTACT YOU IF SOMETHING IS WRONG?

Call, text message, email – we will respond as quickly as we can. Alternatively, you can use the SUPPORT function inside your WordPress dashboard.

WHAT IF I BREAK MY WEBSITE?

We always back up your website and test it before performing any upgrades or updates. Use your one hour per month tech support to sort any issues, and if it looks like we will need longer, we will contact you first.

DOES IT MATTER WHO MY WEBSITE HOST IS?

We can work with nearly all website hosting companies. However, we do suggest that you check out our web hosting services.

DOES THIS PROTECT MY WEBSITE FROM EVER GOING DOWN OR BEING HACKED?

Although we pride ourselves on offering you quality, reliable services, unfortunately, nothing is ever certain. We cannot promise with 100% certainty that your website will never be hacked, go down or break; however, we do promise to do everything in our power to prevent it. We have strict monitors in place, that if something were to ever happen, we would be there to promptly assess the issue and implement a speedy fix.

Not sure where to start?

Get in touch to discuss your business goals, budget, ideas and plans.

Let's work togetherour start-up package